Once our system processes your order, your products
are inspected thoroughly to ensure they are in perfect condition.
After they pass through the final round of quality
check, they are packed and handed over to our trusted delivery partner.
Our delivery partners then bring the package to you
at the earliest possibility date. In case, they are unable to reach your
provided address or at a suitable time, they will contact you to resolve the
issue.
How
are items packaged?
We package our products in boxes, which are covered
in a plastic layer. Each individual product is packaged in bubble wrap, while
fragile items like bottles are safely secured with additional bubble wrap.
We pride ourselves on the quality of our packaging.
What
is the range of locations to which House of Kosa ships their products?
House of Kosa ships throughout India!
My
order has been shipped. Now how can I track it?
Once your order has been sent, you will get an
email with a tracking number and information about the courier company that is
handling your order. You can track the status of your package 24 hours after
your order is dispatched from our warehouse.
What
is the estimated delivery time?
We usually dispatch most orders within 1-4 business
days (excluding Sundays and public holidays)
Though, we keep 95% of our catalogue in stock,
certain products need to be sourced directly from the brand itself so that we
can live up to our promise of providing fresh, non-expired products.
Are
there any shipping charges applicable on my order? with
We have standard shipping charges for most
addresses.
India shipping charges – A flat Rs.100 charge is
applied to all orders.